Important Information
Policies
To help make your stay at Marvel Hills Kandy in Kandy as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
Limited evening check-in and quiet overnight hours suit the property’s small residential setting.
Marvel Hills Kandy policies currently allow check-in from 1:00 PM until 8:30 PM and check-out from 3:00 AM until 11:00 AM. Guests need to provide their expected arrival time in advance. Children older than two years are welcome, while guests aged 13 and above are treated as adults for pricing. Cribs or extra beds cannot be added to a room, and pets are not accepted. There is no published minimum age restriction for check-in on the current primary listing. Quiet hours run from 11:00 PM until 8:00 AM. Cancellation and prepayment conditions vary according to accommodation type, while payment policies and available amenities should be reviewed with the chosen rate before confirmation.
- Check-In and Check-Out
Check-in is available from 1:00 PM until 8:30 PM. Check-out is available from 3:00 AM until 11:00 AM. Guests are required to advise the property of their expected arrival time in advance.
- Children and Age Requirements
Children older than two years are welcome. Guests aged 13 and above are counted as adults for pricing purposes. The current primary listing states that there is no minimum age requirement for check-in.
- Cribs and Extra Beds
Cribs and extra beds are not available. The selected accommodation therefore needs to provide enough existing bedding for all guests included in the reservation.
- Pet Policy
Pets are not allowed at Marvel Hills Kandy under the current property rules.
- Quiet Hours
Quiet hours are observed from 11:00 PM until 8:00 AM, fitting the property’s residential homestay setting.
- Cancellation and Payment
Cancellation and prepayment conditions vary according to the room and rate selected. The property states that payment can be made by cash or card, while the exact booking conditions should be reviewed before confirming a reservation.